Dana Karels is the Outpatient Operations Manager at Northern Illinois Recovery Center, bringing over four years of experience in the field of addiction recovery and rehabilitation.  Dana ensures that the center runs smoothly, coordinating day-to-day activities, overseeing staff, and implementing processes that enhance the quality of care provided to clients. Dana’s firsthand experience with addiction and recovery fuels their passion for creating a supportive, empathetic environment where clients feel understood and empowered on their paths to sobriety. Their leadership is marked by a hands-on approach, a dedication to continuous improvement, and a genuine desire to make a positive impact on the lives of those struggling with substance use disorders.